Challenge
As a major civic initiative tied to economic development, the platform served diverse stakeholders including residents, businesses, and policymakers. Fragmented information architecture and unclear navigation made it difficult for users to access updates, project details, and public resources efficiently.
Results
Restructured information architecture to prioritize clarity and accessibility. Simplified navigation pathways improved public usability and stakeholder transparency. The redesigned experience strengthened trust in the platform while supporting clearer communication of economic initiatives.
Key Metrics
Improved navigation task clarity across key journeys
Increased accessibility compliance alignment
(WCAG-informed improvements)
Enhanced stakeholder transparency across economic development initiatives
Key Metrics
